MineFlow: Cloud Mining Privacy Policy

    Effective Date: June 27, 2026
    Welcome to MineFlow: Cloud Mining. MineFlow is a cloud mining simulation app designed to help users explore simulated cloud service operations, resource information, service notifications, and basic operational processes.
    All computing power, operation records, service status information, and other cloud mining-related data displayed in the app are simulated. They do not represent real mining machines, actual computing power, or real digital assets.
    To keep the app available, stable, and secure, MineFlow may process a limited amount of information related to your device environment, app status, cloud interactions, and technical support. This Privacy Policy explains when such information may be generated, why it is processed, and how we protect it.
    By continuing to use MineFlow, you acknowledge that you have read and understood this Privacy Policy.

    1. How MineFlow Uses Your Device

    MineFlow does not perform local mining, computing-power operations, or other high-load computing tasks on your iPhone or iPad. Your device is used only as an access point for opening the app, experiencing simulated cloud mining processes, viewing simulated service information, receiving notifications, and submitting necessary feedback.
    During this process, the app may identify basic technical information such as your device model, operating system version, app version, access time, feature usage, or page interaction records. This information is used primarily to determine whether the app is functioning properly and to help diagnose technical issues.

    2. Display and Recording of Simulated Cloud Service Information

    MineFlow’s primary function is to simulate the display of cloud mining and cloud service information. To provide these features, the app may process simulated service status, resource operation records, performance information, availability changes, and operational statistics.
    The computing power, operation status, resource records, and related results displayed in the app are provided solely for simulation, service status viewing, operational reference, technical maintenance, and product improvement. They do not represent real cloud mining activities or actual assets.
    This content does not constitute financial advice, investment advice, profit projections, legal advice, or any other professional advice. MineFlow does not use this information for financial, investment, trading, or promotional purposes unrelated to the app’s services.

    3. Technical Information Generated When Problems Occur

    When the app crashes, becomes unresponsive, fails to complete a request, encounters loading errors, or experiences other technical issues, diagnostic records may be generated. These records may include technical information such as IP addresses, device environment, operating system version, app configuration, error stacks, crash details, request status, abnormal events, and usage times.
    This information is used only to:
    We do not use technical logs for purposes unrelated to troubleshooting, security maintenance, or service optimization.

    4. Information You Submit Voluntarily

    If you contact us through the app, by email, or through another support channel, you may voluntarily provide feedback, issue descriptions, contact information, support requests, or other explanatory information.
    We use this information to understand your issue, respond to you, process service requests, or improve the product experience. Please avoid submitting sensitive information that is unrelated to your request.

    5. Third-Party Technical Services

    To support the stable operation of the app, MineFlow may use third-party services that provide cloud hosting, analytics, crash analysis, performance monitoring, and technical support.
    Third-party tools may include, but are not limited to:
    These services may process limited technical information when necessary to analyze app stability, errors, and service performance. Third-party providers process information according to their own privacy policies. We also make reasonable efforts to require service providers to process information in accordance with applicable data protection requirements.

    6. What We Do Not Do

    MineFlow values the security of user information and limits the scope of its data processing. We do not:

    7. Data Retention

    MineFlow retains information only for as long as reasonably necessary to operate the app, maintain services, conduct security reviews, resolve issues, comply with legal obligations, or enforce agreements.
    When information is no longer required, we will take reasonable steps to delete, anonymize, or securely process it. Certain information may need to be retained for a necessary period due to legal requirements, security needs, dispute resolution, or operational maintenance.

    8. Data Deletion Requests

    If you wish to delete your account or information associated with you, you may submit a request using the contact details provided at the end of this Privacy Policy.
    Before processing your request, we may need to perform necessary verification to confirm its authenticity and feasibility. We will process eligible requests within a reasonable period. If deletion cannot be completed immediately due to legal, security, system maintenance, or operational requirements, we will handle the request in accordance with applicable rules.

    9. Security

    We take reasonable technical and organizational measures to reduce the risk of unauthorized access, disclosure, alteration, loss, or misuse of information.
    However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. You are encouraged to protect your device, account, password, and access permissions to reduce risks resulting from improper device or account management.

    10. External Links and Third-Party Pages

    MineFlow may contain links to third-party websites, pages, apps, or services. Such content is independently provided and managed by third parties and is not controlled by MineFlow.
    Before accessing a third-party service, we recommend reviewing its privacy policy and terms of use. Third parties are responsible for their own information-processing practices.

    11. Children’s Privacy

    MineFlow: Cloud Mining is not intended for users under 17 years of age.
    We do not knowingly collect personal information from individuals under 17. If we discover that such information has been submitted or collected unintentionally, we will take reasonable steps to delete it. A parent or guardian who believes that a minor has submitted information through MineFlow may contact us using the details below.

    12. Cookies, Device Identifiers, and Similar Technologies

    MineFlow does not actively store information on users’ devices through browser cookies.
    However, certain third-party SDKs or technical components may use device identifiers, cookies, or similar technologies to provide functionality, monitor stability, collect analytics, analyze errors, or optimize services. You can manage relevant options through your device settings, browser settings, or platform permission controls. Disabling or restricting certain permissions may affect some app features or the user experience.

    13. Changes to This Privacy Policy

    We may update this Privacy Policy in response to changes in laws and regulations, product features, technology, or operational requirements.
    Updated content will be published through the app or related service channels. Unless otherwise stated, updates become effective upon publication. By continuing to use MineFlow after an update, you acknowledge and accept the revised Privacy Policy.

    Contact Us

    If you have questions about this Privacy Policy, our information-processing practices, or a data deletion request, please contact us:
    MineFlow: Cloud Mining Support Team Email: support@mineflow.top